Date: 29/11/2018 | By: Kevin Brent
The other day I was speaking with a successful CEO in his fifties who runs a heating and air conditioning company generating eight million dollars in revenue and over one million pounds in profit before tax.  Even though he was tired and nearing burnout, he was planning to wait another five to seven years before selling his business because he “wanted to sell at the peak of the next economic cycle.”  On the surface, his rationale seems to make sense.… Read More
Date: 29/11/2018 | By: Andy Phillips
Of course workplace safety is important to you. But how important is it to your employees? If you don’t know, it may be time to evaluate the safety culture at your business and think about what you can do to improve it. What is a Safety Culture? A safety culture is the shared beliefs, practices and mindsets that positively shape behaviour at an organisation. A safety culture sets the standard for overall safety at your organisation. For example, if the… Read More
SME business
Date: 29/11/2018 | By: Sara Marrett
It is not uncommon for a small business to be fuelled by multitaskers who wear various hats throughout the day. As the leader of such a team you may even read this and say, “Oh certainly, I myself have at least five hats to choose from!” Whilst creating a team of “Jacks of all trades and masters of none” is not the aim, a business can fall apart if knowledge is not shared between colleagues. It is important that everyone… Read More
Date: 24/11/2018 | By: Les Gutteridge
Hi everybody and welcome to this week's blog coming to you from sunny Aberystwyth!!    Talking to people who use Excel but not to its fullest, I'm amused quite often when they speak about Pivot Tables in hushed tones as if there is some sort of mystery about them! A pivot table is such an amazing tool that I thought that in this week's blog I would outline a few pros and cons and try to set you at ease… Read More
Date: 24/11/2018 | By: Gill Hutchinson
  Are you over-reliant on one person? Is there that member of your team, that you think, “if anything ever happens to them…” Are you aware of this? When you map out your sales funnel, you will be able to spot areas of weakness. One area of weakness is over-reliance on people. This is not to say that you don’t need good people: you do. But having a good process means if that person goes on holiday, gets hit by… Read More
Date: 24/11/2018 | By: Kevin Brent
In our experience, your age has a big effect on your attitude towards your business and how you feel about one day getting out. Here's what we have found:  Business owners between 25 and 46 years old  Twenty- and thirty-something business owners grew up in an age where job security did not exist. They watched as their parents got downsized or packaged off into early retirement, and that caused a somewhat jaded attitude towards the role of a business in… Read More
Man on phone in office
Date: 17/11/2018 | By: lizpaintercommacomma
When your business is growing, but you'd like it to grow more rapidly, what do you do?   We spoke to BizSmart client and Director at Insightconxs, Adrian Hughes, and found out more about what led him and his fellow director to BizSmart, and the changes they've made since working with both us and Worcestershire Business Central...   The Company   Insightconxs is a company that has grown steadily over the last couple of years. Managing Director Anthony Gander and Director… Read More
Date: 16/11/2018 | By: Sara Marrett
It is sad but true that bullying is still a significant issue in many organisations. The TUC reported in 2015 that nearly one third of people are bullied at work, with women being more at risk than men. If left unaddressed, workplace bullying can manifest and have a devastating effect on victims, teams and businesses. The damage can be widespread and irreparable. Employers must act to stamp out bullying in the workplace, and proactively encourage a culture that does not… Read More
Date: 16/11/2018 | By: Liz Painter
I was sitting in Cafephilia in Moseley the other day, talking copywriting with a Facebook ads whizz who’s passionate about using great copy. We were chatting about engagement emails – those useful, educational emails that you send out to build a relationship with your contacts – and she asked me how often she should be emailing her list. “Is there a sweet spot?” she asked. I get this question a lot, and the truth is that there’s no perfect interval.… Read More