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Date: 08/06/2017 | By: Kevin Brent
We probably all have a basic understanding of a Profit and Loss (P&L) statement. However, do we know how to use it to drive profitability in our businesses on a monthly basis? In this blog and linked blog Kevin will explain why you need 2 sets of books (!) and why Gross Margin doesn't get enough respect!  He will propose a 'Smart' P&L that will help you to drive profitability in your business as you scale up. [capture_email] Click here to listen… Read More
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Date: 05/06/2017 | By: David Lynes
If you have staff, and you’re wondering whether workforce management software would help you to streamline your business, read on.   BizSmart Select Member David Lynes runs software development company Unique IQ, which is responsible for creating IQ:timecard and IQ:careplanner.     Both products are popular workforce management software applications.   The products that David and his team at Unique IQ have created are aimed at businesses in the homecare, cleaning and facilities management sectors.   [capture_email] Click here to… Read More
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Date: 25/05/2017 | By: Stu Avis
So you've decided you need a designer... Or perhaps you think you do, but you're not 100% sure?   BizSmart Select Member Stu Avis is an experienced designer and runs brand and web development agency Audacious Creative. He talks us through why you might want or need to use a designer and what to look for in a designer. He also looks at some of the top issues you might want to discuss with your designer, questions to ask them, and… Read More
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Date: 19/05/2017 | By: lizpaintercommacomma
Do you build relationships with your prospects via email? Or is it something that you just don’t have time for?   Maybe you’d like to do it, but you’re procrastinating on making it happen.   So what happens right now when you meet someone new, or a new enquiry comes into your business?   Do you have a system for staying in touch with people who aren’t quite ready to buy?   Or do you follow up once or twice… Read More
Date: 13/05/2017 | By: lizpaintercommacomma
How to Measure What Matters   Measure Measure Measure – We all know we should be keeping a close eye on our business performance.  We’re probably familiar with the term Key Performance Indicators or 'KPIs'. But what should we be measuring?  How do we strike the right balance between getting bogged down in measuring everything and not measuring enough? In this blog, Kevin explains how to go about getting it right. Click here to listen to this webinar or read on… Read More
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Date: 11/05/2017 | By: Andrew Bradley
Directors’ duties can be a complex area to understand. Company directors are under an obligation to comply with fiduciary duties and statutory duties. BizSmart Select Member, Katherine Hall of Bradley Haynes Solicitors explains [capture_email]directors’ duties in this informative webinar.[/capture_email]   Listen to the webinar for a general overview of directors’ duties for directors of limited companies, or read on for a brief summary.   Summary of Directors' Duties   Often when a person is made a director of a limited company,… Read More
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Date: 10/05/2017 | By: Helen Coldicott
You know you need to be active on at least one or two social media channels to promote your business, but the question you have is, “What do I post on social media?”   It’s a common issue for small businesses and can lead to business owners neglecting their social media presence or posting things that don’t really help them to get the right message out to their potential customers.   Create content that resonates with your audience   Before… Read More
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Date: 05/05/2017 | By: Kevin Brent
Measure Measure Measure - We all know we should be keeping a close eye on our business performance.  We're probably familiar with the term Key Performance Indicators or 'KPI's'  But what should we be measuring?  How do we strike the right balance between getting bogged down in measuring everything and not measuring enough? In this blog Kevin explains how to go about getting it right. [capture_email] Click here to listen to his webinar or read on[/capture_email]  We’ve also no doubt heard this:… Read More
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Date: 05/05/2017 | By: Sarah Preece
If you never hear from your customers, don’t assume that they’re happy. Try to be proactive, talk to them, customers like being supported by suppliers who are constantly looking at ways to improve. Social media can sometimes make us feel as if we’re over-communicating but to feel properly valued it’s the individual touch that clients need.    Make it personal – send individual emails   Pick up the phone – talking is always good and really helps to build relationships   Ask… Read More