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Date: 02/02/2018 | By: Gill Hutchinson

Are you stuck trying to figure out how to create some recurring revenue for your business?  

 

You know those automatic sales will make your business more valuable and predictable, but the secret to transforming your company is to think less about what’s in it for you and more about coming up with a reason for customers to agree to a monthly bill.

 

Take a look at the transformation of Laura Steward’s company, Guardian Angel. Steward had gotten her IT consulting firm up to £400,000 in revenue when she called in a valuation consultant to help her put a price on her business. Steward was disappointed to learn her company was worth less than fifty percent of one year’s sales because she had no recurring revenue and what sales she did have were dependent on her personally.

 

Steward set about to transform her business into a more valuable company and made three big moves:

 

  1. Angel Watch

 

The first thing Steward did was to design a monthly program called Angel Watch, which offered her business clients ongoing protection from technology problems. Steward offered her Angel Watch customers ongoing remote monitoring of their networks, pre-emptive virus protection and staff on call if there was ever a problem.   

 

Steward approached her clients with a calculation of what they had spent with her firm over the most recent 12-month period, including the cost of her customer’s downtime. She made the case that by signing up for Angel Watch, they would save money when taking into consideration both the hard costs of her firm’s time and the soft costs associated with downtime.

 

90% of her customers switched from hourly billing to the Angel Watch program.

 

  1. Doubling Rates

 

Next Steward doubled her personal consulting rates. That way, when one of the customers who decided not to opt into Angel Watch called her firm, they were quoted one rate for a technician’s time or twice the price to have Steward herself. Not surprisingly, most customers opted for the cheaper option and others chose to re-consider their decision not to sign up for Angel Watch.

 

  1. Survivor Clause

 

Steward also credits a small legal manoeuvre for further driving up the value of her business. She included a “survivor clause” in her Angel Watch contracts, which stipulated that the obligations of the agreement would “survive” a change of ownership of her company.

 

Steward went on to successfully sell her business at a price that was more than four times the original valuation she had received just two years prior to launching Angel Watch.

 

Regardless of whether you wish to sell your business, would you like a stronger, more robust and ultimately more valuable business? Do you have 13 minutes? This is probably the most important 13 minutes you can spend on your business today. Visit our Value Builder Diagnostic tool, and take a look at the video which will talk you through the process. You will receive a free detailed report into your business, giving you the resources to begin building a more stable and profitable business.

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